Privacy Policy
Last Updated: April 15, 2025
Tirnol Iru ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tirnoliru.com and use our educational services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register for courses, schedule sessions, or contact us. This may include:
Contact Information: Name, email address, phone number, and physical address.
Account Credentials: Username and password for accessing your learning account.
Payment Information: Billing details and payment card information processed through secure third-party payment processors.
Educational Data: Course preferences, learning progress, session attendance, and feedback.
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns:
Technical Data: IP address, browser type, operating system, device identifiers, and access times.
Usage Data: Pages viewed, links clicked, time spent on pages, and navigation paths.
Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery: To provide, maintain, and improve our educational services, including scheduling sessions, processing enrollments, and facilitating instructor-student interactions.
Personalization: To customize your learning experience, recommend courses, and create personalized learning paths.
Communication: To send you course updates, session reminders, administrative messages, and respond to your inquiries.
Payment Processing: To process transactions and send billing information.
Analytics: To analyze usage patterns, monitor website performance, and understand user behavior.
Marketing: To send promotional materials, newsletters, and information about new courses, with your consent where required.
Security: To protect against fraud, unauthorized access, and ensure the safety of our platform.
Legal Compliance: To comply with legal obligations and enforce our terms of service.
Information Sharing and Disclosure
We may share your information in the following circumstances:
With Instructors
We share necessary information with instructors to facilitate your learning experience, including your name, contact details, and course progress.
Service Providers
We engage third-party companies to perform services on our behalf, such as payment processing, email delivery, hosting services, analytics, and customer support. These providers have access to personal information only as needed to perform their functions.
Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
With Your Consent
We may share your information for any other purpose with your explicit consent.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider:
Account Activity: Active accounts and ongoing course participation.
Legal Obligations: Requirements to retain records for compliance purposes.
Dispute Resolution: Information needed to resolve disputes or enforce agreements.
Upon account deletion or service termination, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is legally required.
Your Rights and Choices
Access and Correction
You have the right to access, review, and update your personal information. You can manage your account details through your user profile or by contacting us.
Data Deletion
You may request deletion of your personal information, subject to certain exceptions where we are legally required to retain data.
Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in those messages or adjusting your communication preferences in your account settings.
Cookies
Most web browsers allow you to control cookies through settings. Disabling cookies may limit your ability to use certain features of our website.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Secure transmission of sensitive data using industry-standard encryption protocols.
Access Controls: Restricted access to personal information on a need-to-know basis.
Regular Monitoring: Ongoing security assessments and vulnerability testing.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. By using our services, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Tirnol Iru
Peremohy Square, 3, Pavlivska Square, 10
Kharkiv, Kharkiv Oblast, Ukraine, 61000
Phone: +380535298153
Email: help@tirnoliru.com
Consent
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.